Shipping policy

Shipping Policy

Aromanova LLC

At Aromanova LLC, we strive to ensure a smooth and reliable delivery experience for our customers. Please read our shipping policy carefully before placing your order.

Processing Time

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Time

  • We offer Standard Shipping (3–7 business days) and Expedited Shipping (1–3 business days) within the United States.

  • Delivery times are estimates and may vary depending on the carrier, weather conditions, or other unforeseen circumstances.

Shipping Rates

  • Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

  • Free shipping promotions may be offered for specific orders or amounts (details will be provided on our website or promotions).

Order Tracking

  • Once your order is shipped, you will receive an email or text notification with your tracking number.

  • Please allow up to 24 hours for the tracking information to update.

Incorrect Address or Delivery Issues

  • Customers are responsible for providing the correct shipping address.

  • Aromanova LLC is not responsible for orders lost or delayed due to incorrect or incomplete addresses.

Damaged or Missing Items

  • If your order arrives damaged or items are missing, you must notify us within 24 hours of delivery, providing photos or videos as evidence so we can file a claim with the carrier.

International Shipping

  • Currently, we only ship within the United States. (This can be updated if you plan to offer international delivery in the future.)

📌 By placing an order with Aromanova LLC, you acknowledge and agree to our Shipping Policy